Shipping & delivery FAQs
Common Questions!
Do you offer international shipping?
Yes, we offer both domestic and international shipping. Orders are delivered to multiple countries through reliable logistics partners to ensure safe and timely delivery.
How long does order processing take?
Orders are usually processed within 2–5 business days after confirmation. Bulk or customized orders may require additional processing time.
What is the estimated delivery time?
Delivery time depends on the destination and shipping method. Domestic shipments typically take 3–7 business days, while international deliveries may take 7–21 business days.
How are shipping charges calculated?
Shipping costs are calculated based on order weight, volume, destination, and selected shipping method. Exact charges are shared before order confirmation.
How can I track my shipment?
Once your order is dispatched, a tracking number and shipment details will be provided so you can monitor delivery status.
Are customs duties included?
Customs duties, taxes, and import charges (if applicable) are the responsibility of the buyer and may vary by country.
What if my shipment is delayed or damaged?
In rare cases of delay or damage, please contact our support team immediately. We will assist with claims and provide a suitable resolution.
